We have two dedicated support sites for our self-published games, handling enquiries through a ticketed support system. Feel free to contact us through these sites if you are having difficulties with any of our games.
We aim to reply to support tickets with 48 hours, although this can be longer during busy periods.
Stronghold: Crusader is the successor to Firefly Studios 's 2001 real-time strategy video game Stronghold. Crusader has much in common with the original Stronghold, but differs from its predecessor in the fact that the game is no longer set in England, instead being. Stronghold Crusader 2 is the long awaited sequel to the original castle sim. After 12 years Stronghold returns to the desert with a new 3D engine and powerful Havok Physics. Crusader 2 recaptures the original game's addictive, fast-paced gameplay and authentic castle simulation.
Purchase outlook 2018. To get support for the following games:
- Stronghold Crusader 2
- Stronghold 2
- Stronghold Legends: Steam Edition
- Stronghold Legends
- Stronghold 3
- Space Colony: Steam Edition
- Space Colony HD
- Stronghold HD
- Stronghold Crusader HD
- Stronghold Crusader Extreme HD
Feel free to submit a support ticket to us at our dedicated support site. Alternatively, you can send an email to support ( at ) fireflyworlds.com
For support regarding Stronghold Kingdoms, please contact the Stronghold Kingdoms Support Team by submitting a ticket at support.strongholdkingdoms.com using your in game login details. Alternatively, you can send an email to support ( at ) strongholdkingdoms.com
PLEASE NOTE: If you are playing Stronghold Kingdoms via Amazon, please click on Support at the bottom of the Stronghold Kingdoms client, register and login to Support using your newly registered email address and password. Good vst instruments.
Other games
For help with CivCity Rome; Please visit the Take 2 Support site.
Other info
Https www plex tv desktop. If you have a problem with a faulty or damaged disc, please return it to the store where it was purchased or contact the game's publisher, details of which can be found on the game's packaging.
If you are having problems running Stronghold Crusader 2 please follow these troubleshooting steps before contacting support..
1) Do you have an anti-virus program installed on your computer?
Lots of games have problems with overprotective anti-virus programs. If you are using anti-virus please make sure Stronghold Crusader 2 has been added to your list of exceptions. Please consult your anti-virus manual for instructions on how to do this. The default installation path for the Stronghold Crusader 2 game file is C:Program Files (x86)SteamSteamappscommonStronghold Crusader 2binwin32_releaseCrusader2.exe
PLEASE NOTE: If you are playing Stronghold Kingdoms via Amazon, please click on Support at the bottom of the Stronghold Kingdoms client, register and login to Support using your newly registered email address and password. Good vst instruments.
Other games
For help with CivCity Rome; Please visit the Take 2 Support site.
Other info
Https www plex tv desktop. If you have a problem with a faulty or damaged disc, please return it to the store where it was purchased or contact the game's publisher, details of which can be found on the game's packaging.
If you are having problems running Stronghold Crusader 2 please follow these troubleshooting steps before contacting support..
1) Do you have an anti-virus program installed on your computer?
Lots of games have problems with overprotective anti-virus programs. If you are using anti-virus please make sure Stronghold Crusader 2 has been added to your list of exceptions. Please consult your anti-virus manual for instructions on how to do this. The default installation path for the Stronghold Crusader 2 game file is C:Program Files (x86)SteamSteamappscommonStronghold Crusader 2binwin32_releaseCrusader2.exe
2) Make sure you have installed the prerequisite files required to run Stronghold Crusader 2
- Latest DirectX files:
- C:Program Files (x86)SteamsteamappscommonStronghold Crusader 2resourcesdirectxDXSETUP.exe *
or - Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package (MFC Security Update):
- C:Program Files (x86)SteamsteamappscommonStronghold Crusader 2resourcesredistvcredist_2010_x86.exe *
or - http://www.microsoft.com/en-gb/download/details.aspx?id=26999 (download the vcredist_x86.exe file)
3) Verify your Stronghold Crusader 2 files
- Login to the Steam client
- Within Library, right-click on Stronghold Crusader 2 and select Properties
- Select the Local Files tab and click the Verify Integrity of Game Cache.. button.
- Steam will check all the game files were downloaded correctly. This process may take several minutes. If any files are missing Steam will download them the next time you run the game.
4) Delete your Stronghold Crusader 2 initialisation file
Locate your C:Users[User]DocumentsStronghold Crusader 2Profiles folder and delete options.xml. This will force Stronghold Crusader 2 to redetect your computer settings again when loading the game.
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5) Use the Windows System File Checker tool to repair missing or corrupted Windows system files
System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files.
6) If the game still does not run, check your Options Override file
- Open the your installed game path by right-clicking on Stronghold Crusader 2 in Steam, going to Properties > Local Files > Browse Local Files..
- Go to the directory binwin32_release and open the file 'options_override.xml'
- Following the instructions in the file, enter a path to a new directory in which you will save game options (for example, edit the line to
- Save the file and then try running Stronghold Crusader 2.
If you are still experiencing problems, please contact support with the following information:
- A detailed description of the problem
- A list of any security systems on your computer including anti-virus software
- A dxdiag file from your computer so that we can view your computer spec. Instructions on how to create a dxdiag file can be found here: http://support.fireflyworlds.com/index.php?/Knowledgebase/Article/View/115
Firefly Stronghold Crusader
* - this is the default Steam install location for Stronghold Crusader 2
